Steering a Steady Course in a World of Challenges

BY DR. RICHARD KELLEY — During the past week, key leaders of the Outrigger ‘ohana representing our properties in Hawai‘i and on Guam gathered in Honolulu for an outstanding three days of education and sharing of ideas and information. A … Read More.

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“Kiss My Stache!”

BY KELLY SMALLWOOD — The Global Contact Center in Denver had the pleasure of welcoming Dr. Richard Kelley, Linda Jane Kelley and Dan Wacksman to our “All Hands” employee meetings on Sept. 16 where we discussed our new brand strategy, … Read More.

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Housekeepers – The Heart & Soul of Hospitality

BY DR. RICHARD KELLEY — Last week our company celebrated International Housekeepers Week, and Saturday Briefing featured pictures of our Housekeepers who, to me, are the heart & soul of the hospitality industry. Read More.

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An Eye for Travel

BY JORDAN JOANOU — Our own Dan Wacksman, SVP of Global Distribution, was a keynote speaker at the recent EyeForTravel, Travel Distribution Summit in New York held Sept. 11-12. Read More.

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BY NIEL MASON — DestinationQ is a partnership between the Queensland Government and the tourism industry with one of their main goals to make Queensland Australia’s number one tourist destination. Read More.

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