Monthly Archives: July 1998

Latest Content

“Mr. President, I Have a Question”

Have you ever wanted to pose a few questions to a president of the United States? That opportunity came to our daughter Anne Marie last week when she was part of a panel that interviewed Gerald R. Ford, the 38th … Read More.

Guest Service: The Unfinished Symphony

I have often said that the first five minutes after a guest arrives at a hotel are the “Golden Minutes,” where there is a one-time opportunity to set the tone for the entire stay. If you do a great job … Read More.

Guest Service: The Unfinished Symphony

I have often said that the first five minutes after a guest arrives at a hotel are the “Golden Minutes,” where there is a one-time opportunity to set the tone for the entire stay. If you do a great job … Read More.

The Best of Times; The Worst of Times

Charles Dickens’ classic A Tale Of Two Cities describes a period in London and Paris during the 1800s as the best of times and the worst of times, depending on one’s circumstances. Today, the novel might be titled, A Tale … Read More.

The Best of Times; The Worst of Times

Charles Dickens’ classic A Tale Of Two Cities describes a period in London and Paris during the 1800s as the best of times and the worst of times, depending on one’s circumstances. Today, the novel might be titled, A Tale … Read More.

What Have We Learned About Right, Duty and Freedom?

?When Should We Celebrate Independence Day?Once again, preparing for this July 4, Independence Day, I took a few moments to re-read the Declaration of Independence and reflect on what that historic document means to Americans, particularly those of us in … Read More.

What Have We Learned About Right, Duty and Freedom?

?When Should We Celebrate Independence Day?Once again, preparing for this July 4, Independence Day, I took a few moments to re-read the Declaration of Independence and reflect on what that historic document means to Americans, particularly those of us in … Read More.