You'll find insight and observations about travel, tourism and all things Outrigger
at this Saturday Briefing, featuring
Chairman Emeritus Richard Kelley's
weekly blog, plus the latest news, happenings, photos, guest
stories and updates on the special 'ohana that is
Outrigger® Hotels and Resorts.
BY DR. RICHARD KELLEY — Hospitality can be a little hard to define, but like many other things in life, you know it when you experience it. At Outrigger and OHANA Hotels and Resorts, we work hard to provide guests … Read More.
BY DAN WACKSMAN — The Term “Above the Fold” comes from the newspaper industry. In order to sell newspapers, the most compelling stories and pictures are put on the front page above where the paper is folded, so everyone can … Read More.
BY CONCHITA MALAQUI, KATHY HANSBERRY AND LEHUA LASH — The slightly damp weekend in Waikīkī did not “rain on our parade,”…the Honolulu Festival’s Parade that is. In fact, the light afternoon showers on Sunday did not dampen the spirit of … Read More.
BY UNA MURRAY — The Outrigger on the Lagoon – Fiji hosted over one hundred invited guests, from Government Officials, Education Officers, Town Council Officers to Coral Coast Hoteliers for the launch of “No Plastic – That’s Fantastic.” Read More.
BY GAVAN CONWAY — Janice Ng, Executive Housekeeper at the OHANA Waikiki West, recently visited Outrigger’s newest property in Australia, Outrigger Surfers Paradise. Janice’s purpose was to assist the former Holiday Inn® staff transition to the Outrigger Way and to … Read More.
BY DR. RICHARD KELLEY — Since the beginning of the year, we have enjoyed high demand for our properties in Hawai‘i. Good management, excellent marketing, flawless operations and warm hospitality, along with the modest global economic recovery we are experiencing, … Read More.
BY UNA MURRAY — The AON Fiji Excellence in Tourism Awards were held at the Sofitel Resort & Spa at Denarau Island, Nadi, last week. The awards salute leaders in the tourism industry in achieving a perfect balance between quality … Read More.
SUBMITTED BY KAREN MASHIBA — One morning, a long time ago, I received a call to replace a light bulb from Mrs. [Estelle L.] Kelley. I assumed it was a lamp that required a bulb to be replaced and immediately … Read More.
BY DR. CHUCK KELLEY — Outrigger Hotels & Resorts is the winner of the 2011 Market Metrix Hospitality Index (MMHI), having ranked highest in customer satisfaction among Upscale Hotels. Read More.
BY NIEL MASON — We were extremely proud to showcase the talents of Executive Chef Michael Jenkins who recently appeared at the annual Ginger Flower & Food Festival at the Ginger Factory on the Sunshine Coast. Read More.
