BY KATHY FOLEY –Each quarter, it is our pleasure to honor and recognize our ‘ohana who have reached 30 years of service or more with Outrigger. On behalf of Outrigger Hotels & Resorts, we congratulate and thank Mercy Mariano, Elna … Read More.
Category Archives: Dr. Kelley’s Weekly Briefing
BY DR. RICHARD KELLEY — The hospitality industry is always full of surprises, and recent events at several of our Hawai‘i properties have once again reminded us that we can never be complacent. This time, the surprises were mostly weather-related, … Read More.
BY DR. RICHARD KELLEY — Since the beginning of the year, we have enjoyed high demand for our properties in Hawai‘i. Good management, excellent marketing, flawless operations and warm hospitality, along with the modest global economic recovery we are experiencing, … Read More.
BY RICHARD KELLEY — Last week, many of the veterans of Hawai‘i’s Travel & Tourism industry gathered to celebrate the life of Myrtle Chun Lee, who recently passed away at age 85. A veteran of our industry since the end … Read More.
BY RICHARD KELLEY — Ivy Kwok, Executive Housekeeper of the Outrigger Waikiki on the Beach, is the subject of the cover story in this month’s edition of Executive Housekeeping Today,* published by the International Executive Housekeepers Association (IEHA). This is … Read More.