Category Archives: Education
Innovations and Revolutions in Education
BY DR. RICHARD KELLEY — Very recently, I had the opportunity to attend a seminar and presentation by Salman “Sal” Kahn, a 35-year old Bangladeshi-American who, almost singlehandedly, is turning the world of education upside down. By creating new concepts and technology that can be brought to classrooms almost anywhere in the world, he is causing everyone, including Outrigger Enterprises Group, to re-examine how we transmit and acquire the knowledge and skills that are so vital in today’s fast-moving global economy. Read the rest of this entry
Congratulations, ESL Grads!
BY KATHY OYADOMARI — Congratulations to the Outrigger Reef on the Beach English as a Second Language (ESL) graduating class. Read the rest of this entry
Donna Leong Speaks to UH Public Relations Class
BY LEHUA LASH (Outrigger PR Intern) — In my last semester at the University of Hawai‘i at Mānoa, I was given the opportunity to intern and experience many aspects of Outrigger’s Public Relations department, from writing press releases to attending special events to meeting various PR professionals. This internship has presented many fascinating experiences, one of them being the privilege of listening to Donna Leong guest lecture in my Public Relations class. Read the rest of this entry
Certifiably Smart!
BY PILA HANSON AND ROBERT MCCONNELL — Congratulations to Lono Padilla, Front Desk Supervisor, who is currently working at the Outrigger Waikiki on the Beach (OWK) for successfully receiving his Certified Hospitality Supervisor (CHS) designation through the American Hotel & Lodging Educational Institute. Last year Lono was amongst 21 other Outrigger Supervisors who completed the Outrigger Management Fundamentals Program. Participants were required to take the AHLA Certified Hospitality Supervisor exam, and Lono is one of many who successfully received his CHS designation. In upcoming Saturday Briefing issues we will feature other newly designated CHS managers! Congratulations also go out to Shawn Usami, Revenue Manager, on obtaining his Certified Revenue Management Executive or CRME designation through Hospitality Sales & Marketing Association International (HSMAI). We are very proud of the hard work both Lono and Shawn put into obtaining their certifications. Outrigger University is dedicated to helping our managers set their path as future leaders in our company and in the Hawai‘i tourism industry.
Puna Ortega, Lono Padilla and Barry Wallace
Shawn Usami and Barry Wallace
Fiji Managers and Supervisors Groomed to Train
BY UNA MURRAY — Ten managers and six supervisory employees underwent a five-day workshop on how to become effective trainers. Satendra Nair of Fiji National University (FNU) conducted the training after we assessed the need and importance of having more skilled trainers on our team. Read the rest of this entry
Way Above the Fold
BY DAN WACKSMAN — The Term “Above the Fold” comes from the newspaper industry. In order to sell newspapers, the most compelling stories and pictures are put on the front page above where the paper is folded, so everyone can see it on the newsstand. This term has also come to the digital world where “Above the Fold” means everything that you see on your screen without scrolling. So this column, which we hope to bring to you monthly, will aim to focus on digital issues that are “Above the Fold.” Read the rest of this entry
Seven Habits Success
BY UNA MURRAY — The Outrigger on the Lagoon – Fiji, for the second year in a row, invited Rose Aitkens to share the Seven Habits of Highly Effective People with 23 of our vulvale. Read the rest of this entry
Ongoing Training Success
BY GAVAN CONWAY — At a small gathering of staff at Outrigger Twin Towns Resort this week, two employees were presented with their nationally accredited qualifications. Michelle Hall completed a Certificate III in Hospitality and Lucy Adler a Diploma of Management. This is particularly pleasing, as both girls commenced working at Outrigger while still attending high school, and it is the second qualification achieved by both. Read the rest of this entry
Outrigger Phuket Supports Internship Program
BY PATCHAREE (PAEW) CHANANTHO — As Outrigger Laguna Phuket Resort and Villas Human Resources Manager, I joined with the Vice-Governor of Phuket Province and Phuket Vocational College’s board committee to reach an agreement for long-term training association.
This project will allow students to learn, grow and develop as company interns. A mutually beneficial program for both Outrigger and these talented students!
Khun Paew (seated far right) with Governor of Phuket Province and Phuket Vocational College board committee
Groundhog Day!
By Chad Teramae
As we prepare for six more weeks of winter, The Outrigger Waikiki on the Beach, Outrigger Reef on the Beach and Holiday Inn® Waikiki Beachcomber were pleased to host students from Waipahu High School’s (WHS) Academy of Hospitality and Tourism. A total of six students, either in their junior and senior year, were chosen to participate in the WHS annual Groundhog Day shadowing program. Chosen by the Director/Instructor Todd Nakayama to participate in this all-day event held at different hotel properties, students were given the opportunity to experience and learn the day-to-day operations of a hotel and get a glimpse of what it’s like to work in the hospitality industry. The positive experiences in this program have resulted in many students choosing the hospitality industry as their career of choice!
Lono Padilla, Lea Cacho, Patrick Concepcion and Keith Christy
Patrick Concepcion and Lea Cacho
