Category Archives: Guests
2012 Wyndham Vacation Resorts Hospitality Conference
BY IVY LIN — Congratulations to the recipients of the following awards that were given at the 2012 Wyndham Vacation Resorts Hospitality Conference: Read the rest of this entry
Wyndham at Waikiki Beach Walk® Celebrates Paddle 2 in Conjunction with New Lobby Unveiling
BY SHANNON YADON — On Friday, April 13, the Wyndham at Waikiki Beach Walk Resort celebrated the opening of their newly renovated lobby. Tiffani ‘Napualei’ Saunders led a cultural ceremony and blessing including the ceremonial untying of Maile lei. The Hawaiian story of the Naupaka flower, which served as an inspirational muse in the design of the lobby, was shared with all those in attendance. Guests could see carvings of the flower on the new front desk and the actual plant housed in planters around the resort. This ‘ohana-style celebration invited resort employees and in-house guests to share in the ceremony and a social mixer, with sparkling cider and Naupaka-decorated cupcakes, that followed. Read the rest of this entry
Outrigger’s Easter Events
Outrigger Spreads Easter Joy to Military Families
BY NANCY DANIELS — This past Easter was made a little brighter for some deserving military families thanks to Outrigger Easter Bunnies working together with community groups. Military Liaison Mildred Courtney was joined by Jerry Dolak, Conchita Malaqui, Chuck Shishido and Jose Solorio who opted to drive rather than hop on down to Joint Base Pearl Harbor-Hickam for a very special presentation of Easter baskets created by Outrigger employees, with assistance by the Girls Scouts and the USO. Read the rest of this entry
Prime Minister Visits Outrigger on the Lagoon – Fiji
BY UNA MURRAY — On April 12, the Outrigger on the Lagoon – Fiji (FOR) had a surprise visit from Solomon Islands Prime Minister Gordon Darcy Lilo and his wife. Also with the Prime Minister and his wife were Fiji Government Foreign Affairs Officials and special security from the Fiji Police, totaling 20 in their party. Read the rest of this entry
Journalist Bruce Hill Checks Out Outrigger on the Lagoon – Fiji
BY UNA MURRAY — Bruce Hill from ABC TV/Radio in Sydney recently stayed at the Outrigger on the Lagoon – Fiji. Bruce is one of the Pacific’s most experienced journalists, having worked for both Radio Australia and Radio New Zealand. He was in Suva and Pacific Harbour and also the West to cover the heavy flooding. Read the rest of this entry
Celebrating 65 Years: More Roy Kelley Stories
BY DR. RICHARD KELLEY — Perhaps it is a coincidence or perhaps it is because we are celebrating the 65th anniversary of the founding of Outrigger Enterprises Group, but in the past week, I have been in contact with three different people, all of whom had personal stories about our co-founder Roy Kelley and our company’s operations many, many years ago. Read the rest of this entry
Outrigger Guam Resort Celebrates Chamorro Month
BY LISA LENCKOWSKI — The Outrigger Guam Resort celebrated Chamorro Month in March with an art exhibit featuring contemporary coconut leaf sculptures by talented local sisters, as well as daily cultural activities. Read the rest of this entry
Outrigger Guam Resort Receives Rakuten Travel 2011 Awards
BY LISA LENCKOWSKI — The Outrigger Guam Resort received the Diamond Award and Customer Satisfaction Award for 2011 from Rakuten Travel. The Diamond Award is presented to business partners having achieved top volume in sales, as well as overall excellence in facilities and customer service. The Outrigger Guam Resort has garnered this recognition annually since 2008. The Customer Satisfaction Award is bestowed upon partners that receive the highest positive ratings from Rakuten Travel customers.
Masashi Okatake, President, Rakuten Travel, Inc.; John Wigsten, General Manager, Outrigger Guam Resort (OGM); Akiko Futakami, Sales Manager, Japan, OGM; Rena Abe, Sales Administrative Assistant, OGM; and Michiru Sato, Director of Sales, OGM
Embassy “Suite Hearts” of Aloha!
BY BOB YEOMAN — The month of February was dedicated to the Embassy Suite Hearts of our Food & Beverage department comprising various areas working together to cater to our guests’ Food & Beverage needs. Read the rest of this entry
Rubbing Petroglyphs at Outrigger Hotels
BY DR. RICHARD KELLEY — Hospitality can be a little hard to define, but like many other things in life, you know it when you experience it. At Outrigger and OHANA Hotels and Resorts, we work hard to provide guests a unique hospitality experience reflecting the distinctive culture of the areas in which our properties are located. This week, I would like to focus on a special hospitality experience we provide in the lobbies of our two Waikīkī beachfront hotels – introducing our guests to Hawaiian petroglyphs. Read the rest of this entry
