Category Archives: Our Industry

Was this “SKYGOD” my pilot?

BY DR. RICHARD KELLEY — In 1942, at age 8, I was part of a group of women and children in Honolulu who were herded onto an enormous Pan American World Airways seaplane – a “Flying Clipper” – heading for … Read More.

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Outrigger Resorts global roadshow to Australia and New Zealand

BY DONNA PARKIN — By Donna Parkin — Outrigger Resorts sales and marketing representatives from Hawai‘i, Mauritius, the Maldives, Fiji and Thailand joined their Australian counterparts for the Outrigger Resorts Global Showcase in Australia and New Zealand last week to … Read More.

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International travelers: one billion PLUS!

BY DR. RICHARD KELLEY — Despite all the troubles the world is experiencing, international travel continues to grow. So says the World Travel & Tourism Council (WTTC) in a detailed report, Travel & Tourism Economic Impact 2015, released earlier this … Read More.

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Outrigger underscores its global brand at ITB Berlin 2015

BY MARK SIMMONS — Outrigger was well represented at ITB Berlin, which took place in the German capital March 4-6. We had our own Outrigger Resorts booth in Hall 26B of the largest travel industry tradeshow in the world. Read More.

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Technology vs. Hospitality

BY DR. RICHARD KELLEY — Technology is changing the hospitality industry faster than just about anyone can understand or appreciate.  The challenge for everyone in the Outrigger ‘ohana now, and in the foreseeable future, is to adopt technology that makes … Read More.

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Dr. Richard Kelley recognized by the Honolulu City Council

BY KATHY FOLEY — On Wednesday, Jan. 28, City Council member Trevor Ozawa extended his congratulations on behalf of the City and County of Honolulu City Council to Dr. Richard Kelley for receiving Travel Weekly’s Lifetime Achievement Award. Accepting the … Read More.

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Bob Hazard – Lodging Legend

BY DR. RICHARD KELLEY — This week, I was pleased to join David Carey and Dr. Chuck Kelley in Los Angeles at The Americas Lodging Investment Summit (ALIS) and applaud while that organization presented Bob Hazard its prestigious Lifetime Achievement … Read More.

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“The future ain’t what it used to be”

BY DR. RICHARD KELLEY — That funny but perceptive statement is often attributed to baseball great (and folk philosopher) Yogi Berra, who later explained, “I just meant that times are different. Not necessarily better or worse. Just different.” 1, 2 Read More.

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Trying to Bias TripAdvisor® Reviews – Bad Idea!

BY DR. CHUCK KELLEY — The Internet has given us many helpful new ways to communicate – to convey and receive information. Posting reviews and consumer opinions on websites like TripAdvisor® is now an extremely powerful shopping tool for travelers. Read More.

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Travel & Tourism in Turbulent Times

BY DR. RICHARD KELLEY — As Americans put away the leftovers from their Thanksgiving dinners and we enter the month of December, we are all hoping for a busy holiday season for the Travel & Tourism industry.  However, there are … Read More.

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