BY BILL COMSTOCK — On June 13, students of Heald College’s Hospitality and Tourism Program visited the Outrigger Reef (ORF). I warmly welcomed them and shared my insight about pursuing a career in the hospitality industry. Nancy Daniels, special guest and graduate of Heald College, shared her career path, interesting challenges along the way and responsibilities of her current job. Students had the opportunity to visit with Front Services, Housekeeping and the Front Desk. Tino Geronimo, Myra Kuboyama and Blane Andrade shared how their respective departments delivered excellent guest service and Aloha and the qualities they look for in candidates seeking employment. The students were well prepared with questions about hotel operations and were very grateful to have the opportunity to learn more about how the ORF creates memorable experiences for their guests.
You'll find insight and observations about travel, tourism and all things Outrigger
at this Saturday Briefing, featuring
Chairman Emeritus Richard Kelley's
weekly blog, plus the latest news, happenings, photos, guest
stories and updates on the special 'ohana that is
Outrigger® Hotels and Resorts.


