In January, we announced the start of our new Ke ‘Ano Wa’a vision and journey — Ke ‘Ano Wa’a, A Voyage of Discovery, Renewal, and Inspiration. Since then, our Alaka’i, or Ke ‘Ano Wa’a leaders, have started the voyage within their hotels and/or Company Services departments with the 6-Paddles Process.
The analogy of the 6-paddler outrigger canoe is very familiar to us at Outrigger Enterprises. Each person in the canoe has a very specific purpose and role to ensure the overall success of the team. Our 6-Paddles Process acts much in the same way, with each paddle having a very important role in the overall success of our Ke ‘Ano Wa’a Voyage of Discovery. Our 6-Paddles Process is an exciting journey to rediscovering and celebrating who we are, where we come from, what we do, and how we do it:
- Paddle One – Celebrating Who We Are: We are family working together joyfully.
- Paddle Two – Celebrating Where We Come From: We come from many different places with unique histories, cultures and stories.
- Paddle Three – Celebrating What We Do: We welcome and entertain guests and friends with warmth and generosity, or Aloha.
- Paddle Four – Celebrating Our Unique Place in Outrigger’s Mission.
- Paddle Five – Celebrating Our Kuleana to the Outrigger Experience.
- Paddle Six – Celebrating our Journey to Greatness.
A lot has happened at Outrigger since our first Ke ‘Ano Wa’a voyage in 1994, and our Outrigger family has evolved. Some of us have moved to different properties, departments, or areas of the company; some have taken on different jobs with new responsibilities; and some have recently joined the Outrigger family. Paddle One is all about celebrating our value of ‘ohana and meeting and getting re-acquainted with one another within our own work areas and across our larger Outrigger family.
Some of our Alaka’i teams have been very creative with Paddle One. At the Embassy Suites? – Waikiki Beach Walk?, they began their voyage by asking themselves, “Are we really working as a family?” To promote our value of ‘ohana, their team decided to involve their line employees in the selection process of their Employee of the Quarter. Wyndham At Waikiki Beach Walk’s team innovatively tied their Ke ‘Ano Wa’a voyage into their daily and weekly Wyndham MAGIC programs. The OHANA Waikiki West Alaka’i team initiated a spirited department `ohana poster contest with employee photographs and humorous information on what each person likes to do on their days off. At the Outrigger Waikiki and Outrigger Reef Hotels, their new uniform design Kekaulai’o (the significant cord) symbolizes our binding values and traditions that keep us connected to our families.
Each month we’ll share more about the 6-Paddles Process and the exciting and innovative ways our Alaka’i teams are celebrating Ke ‘Ano Wa’a. If your area has not selected an Alaka’i, you can still do so. Please contact me at firstname.lastname@example.org for more information.