BY PILA HANSON — Last week Kaipo Ho and I had the pleasure of visiting our familia (family) at the Outrigger Guam Resort to conduct two sessions of Outrigger’s Management Fundamentals Program (MFP). Thirty-seven supervisors and managers spent three full days learning about Outrigger’s new Leadership Competencies and the supervisory skills necessary to be a successful Outrigger manager.
The MFP curriculum is based on the American Hotel & Lodging Association’s Certified Hospitality Supervisor material but has been customized to address Outrigger’s competencies and reflect The Outrigger Way. The new graduates now have the option to take the AHLA Certified Hospitality Supervisor test that will enable them to add the prestigious CHS designation to their title!
Congratulations to the following Management Fundamentals graduates: Lilibeth Almoite, Fred Barasi, Jenny Costes, Cano Cruz, Samuel Fellone, Jeannie Gaminde, Benner Gatbonton, Christine Hoek, Jessaray Iglesias, David Jones, Michael Juco, Christina Judicpa, Jhamnong Kraitong, Jason Lacap, Donna Laguana, Marisol Malumay, Rose Mathiot, Aravindakshan Nair, Yumi Oka, Lea Panes, Adrian Papa, Cassie Peredo, Kristin Ramos, Doug Reyes, Clarissa Sacla, Rosina Salas, Chris San Nicolas, Janet Shmull, Rodel Soberano, Gene Soledad, Sos Sos, JR Taga, Charley Venezuela, Esperanza Walter, Maritess Woodall, Donna Wong and Hyong Yi.
On behalf of Outrigger, we are proud of your hard work and dedication to improve yourself and make Outrigger an even better place to work! Congratulations!