Tag Archives: Global Contact Center

GCC packs PowerSacks for children in need

BY KELLY SMALLWOOD — As part of Caring for Our Place, the Global Contact Center (GCC) recently took some time to volunteer for a Denver-based, nonprofit whose mission is the elimination of weekend hunger in Denver’s Title 1 elementary schools. … Read More.

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Outrigger honors global contact center (GCC) hosts during Customer Service Week

BY KELLY SMALLWOOD — Oct. 3-7 is National Customer Service Week and the GCC took time during the week to honor our hosts by acknowledging and recognizing their diligence, hospitality, aloha spirit and dedication to Outrigger and our guests. Read More.

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Host announcements

BY PAUL RICHARDSON AND SEAN DEE –I am pleased to join human resources in welcoming: Cyrille Carmona to the Outrigger Mauritius Beach Resort as deputy general manager; Ivan Haller to the Outrigger Laguna Phuket Beach Resort as executive assistant manager … Read More.

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GCC Helps Homeless Pets

BY KELLY SMALLWOOD — As part of Caring For Our Place, the Global Contact Center (GCC) recently took time out to volunteer at a The Denver Dumb Friends League (DDFL), the largest community-based animal welfare organization in the Rocky Mountain … Read More.

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GCC host appreciation and Summer Olympics

BY KELLY SMALLWOOD — The Global Contact Center (GCC) recently took time to celebrate and appreciate our hosts during host appreciation week with a fun and friendly competition of the Summer Olympic Games, GCC style! Read More.

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Host announcements

BY SEAN DEE AND DARREN EDMONSTONE — We are pleased to join human resources in congratulating Anita Travis on her appointment to corporate director at our global contact center (GCC) in Denver, Colorado, and welcoming Eugene Oelofse to the Outrigger … Read More.

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Global Contact Center community caregivers

BY KELLY SMALLWOOD — This year the Global Contact Center (GCC) set out to be responsible caregivers of our community by volunteering our time for two organizations that help our local children in need. Read More.

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Maika‘i award winners

BY KELLY SMALLWOOD — The Global Contact Center, (GCC) recently honored our top retail and wholesale department performers during our Quarterly Maika’i Awards Luncheon. For each month of the quarter, the top performer for each department is identified based on … Read More.

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Janelle Ellis takes her guest to the EDGE

BY KELLY SMALLWOOD — Congratulations, Janelle Ellis, on giving your guest such great customer service and receiving an Extraordinary Denver Guest Experience (EDGE) award. We recently received feedback from a guest who was impressed by you and your customer service … Read More.

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National Customer Service Week

BY HYACINTH MILLINGTON — Oct. 5 through 9 was National Customer Service Week, and the Global Contact Center (GCC) took the opportunity to acknowledge and recognize our hosts for their hard work and dedication. Read More.

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