Tag Archives: Training

Vineet, the Emergency Response Team Chief, at the Outrigger on the Lagoon – Fiji

BY TALEI TORA — Vineet Singh’s voice could be heard loud and clear over the roar of the fire hoses as he barked out commands for the fire teams to follow. With teams of two on each hose, Vineet, the … Read More.

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Training in Thai Hospitality

BY PATCHAREE CHANANTHO (KHUN PAEW) — The Outrigger Laguna Phuket Resort and Villas conducted training in Thai hospitality. “MITTRAPAB,” a Thai word meaning “friendship” was the crux of the training. So far, 73 percent of our Hosts have completed the … Read More.

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Outrigger University Graduates the Sixth Management Fundamentals Class!

BY PILA HANSON — This past week marked an important milestone for many of our Outrigger Supervisors and Managers. The sixth class to complete the Outrigger’s Management Fundamentals training program graduated after a lot of hard work and intense studying. … Read More.

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Learning and Sharing with APAC

BY ELIZABETH CAMBRA –Last month, I had the opportunity to work with our Asia Team from Phuket, Phi Phi Island and Bali. We all met in Phuket and enjoyed staying at the Outrigger Laguna Phuket Resort and Villas. We spent … Read More.

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Kaua‘i Managers Complete Accounting 101 – Part 2

BY MARIANNE THESKEN — The management teams of Outrigger Kiahuna Plantation, Outrigger at Lae nani and Outrigger Waipouli Beach attended an accounting seminar presented by Island Controller Faye Fernandez. The group spent time reviewing financial statements to get a better … Read More.

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Training the Team Effectively!

BY PATCHAREE CHANANTHO (KHUN PAEW) — Outrigger Laguna Phuket Training Manager Khun Jim held a “2-Day Train the Trainer” program during 26-27 June 2012 to strengthen the supervisory skills of employees at the supervisory level and to make sure departmental … Read More.

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Special Service Champion Training at the Outrigger Laguna Phuket

By Patcharee Chanantho (Khun Paew) “If you know your enemies and know yourself, you will not be imperiled in a hundred battles…if you do not know your enemies nor yourself, you will be imperiled in every single battle.”  ~Sun Wu Read More.

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Experiencing Outrigger “Down Under”

BY GAVAN CONWAY — Janice Ng, Executive Housekeeper at the OHANA Waikiki West, recently visited Outrigger’s newest property in Australia, Outrigger Surfers Paradise. Janice’s purpose was to assist the former Holiday Inn® staff transition to the Outrigger Way and to … Read More.

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Security and Safety Top Priority at Outrigger on the Lagoon – Fiji

By Una Murray Security Officers at the Outrigger on the Lagoon – Fiji received training from Josua Tawake Koroisavou who has been a bodyguard in Iraq for seven years. Read More.

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WHY the C.A.R.E. Training?

By Kaipo Ho The United States is this year’s host of the annual Asia-Pacific Economic Cooperation conference held during the week of November 7-13, 2011. President Obama further selected his home state of Hawai‘i as the site of the conference … Read More.

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